Prepare for 10-Digit Dialing on Landline Phone Calls
The Federal Communications Commission (FCC) has adopted “988” as a new three-digit number to be used nationwide to reach the National Suicide Prevention and Mental Health Crisis Lifeline. For 988 to work successfully in the 910 area code, the FCC is requiring that mandatory 10-digit local dialing must first be implemented to all landline subscribers. While we understand this may take some getting used to, the addition of the national 988 three-digit number will make it much easier for someone to reach out and receive immediate assistance during a time of mental health crisis.
Dates to Remember:
APRIL 24, 2021
Customers can begin to practice 10-digit local dialing (area code + telephone number). Calls will be completed if dialed using only 7-digits, but 10-digit dialing is encouraged.
OCTOBER 24, 2021
7-digit dialing will be removed and 10-digit dialing will become mandatory for all calls being placed.