Careers

We CARE about our employees

COMMITMENT

We are devoted to treating our customers and employees with respect and dignity while valuing individualism.

ASPIRE

We encourage personal growth and a continuous learning process for our employees.

RESPECT

We welcome honest and forthright communication, listening to each other regardless of position, expertise or experience, recognizing that exceptional quality begins with people.

EMPOWER

We encourage employees to use their capabilities to the fullest to satisfy our customers’ needs.

JOIN OUR TEAM

Current Open Positions

Position Title: Network Service Technician
Department: Network Services
Reports to: Director of Network Services (VA West)
Location: New Castle VA

The work described below includes the overall function of the job but is not considered a detailed description of each individual duty of the employee. This organization reserves the right to revise or change job duties as the need arises.  This job description does not constitute a written or implied contract of employment.

Purpose of Position

  • This is a full-time Bargaining Unit position responsible for the installation and maintenance, including, but not limited to, service of the plant facilities and customer-owned equipment.

Essential Duties & Responsibilities

  • Perform various installations and repairs including: telephone, video, broadband, and special services in both fiber and copper plant.
  • Installation of fiber and copper enclosures.
  • Installation of inside wiring according to company specifications.
  • Locate trouble in network facilities, which includes efficient and logical determination of the location of troubles.
  • Perform restoration during interruptions in service or outages.
  • Use test equipment and record proper readings, including but not limited to: OTDR, TDR, and various other test equipment.
  • Perform fiber splices using various fiber splicing machines.
  • Must operate company vehicles; therefore must have a valid driver’s license.  (Personal driving insurability may affect employment.)

Special Conditions

  • Cooperate and work with all other departments for the maximum benefit of the company or as directed by the Director of Network Services.
  • Requires working overtime, on nights, weekends, holidays, and during inclement weather conditions as needed.
  • May be required to work a Monday through Friday or a Tuesday through Saturday rotation schedule, as well as being in an on-call rotation.
  • Must possess an exceptional positive attitude and have the ability to work and get along with other employees.  Must be able to meet with and deliver exceptional customer service to RiverStreet customers.

Job Knowledge, Experience, and Training

  • An associate degree in a relevant technical field or the equivalent experience is required.
  • Strong understanding of coaxial and fiber-optic networks, RF signals, and networking principles.
  • Must be willing to attend training schools, which include travel, and staying overnight or nights away from home.
  • Proficiency in using signal meters, power tools, and other diagnostic equipment.
  • Good verbal communication skills.               
  • Detail oriented and a team player.
  • Ability to work in a technical environment.
  • Ability to work quickly and efficiently under pressure.
  • Exhibit safe work habits at all times.
  • Proficiency in fiber and copper color codes and identification.
  • Experience in broadband technologies including DSL, Coax, FTTx, and Wi-Fi strongly preferred.
  • Ability to locate and mark underground cables.

Physical Requirements

  • Physically ability to perform related work, including ladder and pole climbing.
  • Lifting of weight in excess of 100 pounds is sometimes required.
  • Stooping, crawling, and kneeling are required.
  • Must be able to determine colors (cannot be color-blind).

Other Requirements and Notes

  • Follow company policies and procedures.
  • Safety practices and guidelines must be understood and followed.
  • Maintain the vehicles and supplies in a neat and logical manner.
  • Work with contractors on occasion.
  • Other duties as needed and assigned by Director of Network Services.

Network Services Technician – New Castle VA Office

Name
Email Address
Upload your resume in .pdf, .doc or .docx format
Accepted file types: pdf, doc, docx, Max. file size: 25 MB.

Position Title: Field Engineer
Department: Engineering
Reports to: Director of Engineering
Location: Wilkes, NC

The work described below includes the overall function of the job but is not considered a detailed description of each individual duty of the employee. This organization reserves the right to revise or change job duties as the need arises.  This job description does not constitute a written or implied contract of employment.

Purpose of Position

Plans and prepares drawings for construction of new and removal or rearrangement of existing aerial
and underground lines, cables, and conduits. Accomplishes outside plant activities associated with rural
broadband infrastructure deployment in a manner that will produce the expected level of results.

Essential Duties & Responsibilities

  • Design and stake all new construction, changes, or additions to existing facilities.
  • Obtain right of way easements from all property owners that will be affected by facilities being placed on their property off state right-of-way.
  • Apply for and manage DOT permits for work orders in the assigned work area.
  • Make clean and precise field notes that can be used for drafting that include all information to complete the job to company and RUS specifications.
  • Draft field notes to complete staking sheets using AutoCAD and StellarRAD software programs or other software.
  • Layout copper and/or fiber counts and assignments for work being performed.
  • Assists in the inspection of work orders and contract construction, completing final documents including the tabulation of as-builts with contractors.
  • Verifies outside plant acceptance testing on all outside plant, toll, and carrier facilities.
  • Verifies and maintains documentation of all power company pole attachments.
  • Coordinates work to be completed within a given time frame.
  • Works with programs and procedures in accordance with approved policies.
  • Performs all other related duties as assigned by management.

Job Knowledge, Experience, & Training

  • Must have an associate degree or equivalent experience.
  • Must have working experience with GIS/AutoCAD,Geographic Information System (GIS), Fiber Records Management, Network Records Management, -GIS Data management.
  • Must have or be able to obtain a notary certification.
  • Must have three to five years of broadband plant experience.
  • Knowledge of communications construction and engineering practices and principles.
  • Knowledge of company products and services.
  • Must have a working knowledge of Microsoft Office Suite and Google applications.
  • Knowledge of industry regulations affecting engineering projects.
  • Must be familiar with copper and fiber cable counts.
  • Must have skills in operating various office equipment such as personal computers, various software programs and telephone systems.
  • Skills in problem identification and resolution.
  • Skills in oral and written communication.
  • Skill in reading and interpreting technical documents and forms including work orders, staking sheets, schematics, and specification manuals.
  • Ability to communicate with customers, co-workers, and various business contacts in a professional and courteous manner.
  • Ability to organize and prioritize multiple work assignments.
  •  Ability to pay close attention to detail.
  • Ability to work independently and unsupervised.
  • Ability to make sound decisions using information at hand.
  • Ability to effectively function as a team player.

Equipment

  • Must operate company vehicles; therefore, must have a valid driver’s license.  (Personal driving insurability may affect employment.)
  • Use of company computers and equipment such as:  desktop, laptop, iPad, GPS unit, DMI, smartphone.
  • Use of various plant equipment

Working Conditions

  • This job may require standing, walking, climbing, stooping/kneeling, lifting, pulling, pushing.
  • This job may require being outside in inclement weather conditions.
  • This job may require overtime based on workload.
  • Work may be at night during a maintenance window or during outages.

Other Requirements & Notes

  • Follow company policies and procedures.
  • Unsafe conditions may be found performing work duties – Must proceed with caution, handling work in accordance with safety practices.
  • Safety practices must be understood and observed.
  • Maintain company vehicles and supplies in a neat and orderly manner.
  • Work with contractors for such work as outside plant construction, cable splicing, service drop placement and outside plant removals.
  • Traveling during the day may be required as needed to work at any RiverStreet property.
  • Overnight stays out of town may be required as needed while working at any RiverStreet property.

Field Engineer – Wilkes

Name
Email Address
Upload your resume in .pdf, .doc or .docx format
Accepted file types: pdf, doc, docx, Max. file size: 25 MB.

Disclaimer

Wilkes Communications | RiverStreet Networks is committed to providing equal employment opportunities to all persons regardless of race, color, creed, religion, national origin, sex, sexual orientation, pregnancy, veteran status, disability, age, marital status, familial status, genetic information membership or activity in local human rights commission, or status concerning public assistance, or other status protected by local or national law. Wilkes Communications | RiverStreet Networks will not tolerate unlawful discrimination in any employment practices including, but not limited to, the following: hiring, upgrading, demotion, transfer, recruitment or recruitment advertising, selection, layoff, disciplinary action, termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship. Wilkes Communications | RiverStreet Networks provides reasonable accommodation to applicants and employees with disabilities.

Hidden Crowdfiber form