Contact Us
EMAIL CUSTOMER SERVICE BELOW:
Please note: Service troubles should not be reported through Customer Service, as this may delay resolution. Learn more under the Support section.
Please choose the type of service of your account and fill out the contact us form.
For Residential Accounts:
For Business Accounts:
Support
To ensure timely resolution, all service issues must be reported through your My Account login.
Our service team reviews reports Sunday – Saturday, 6 a.m.– 8 p.m. Submissions outside of those hours are reviewed the following morning.
Office Locations
Wilkesboro, NC
Address:
1400 River St,
Wilkesboro, NC 28697
Business Hours:
8AM – 6PM Monday – Friday
Drive-Thru:
8AM – 5PM Monday – Friday
Office Hours:
8AM – 5PM Monday – Friday
Belhaven, NC
Address:
2193 NC-99,
Belhaven, NC 27810
Business Hours:
8AM – 6PM Monday – Friday
Drive-Thru:
8AM – 4:30PM Monday – Friday
Closed for Lunch 11:30AM – 12:30 PM
Danbury, NC
Address:
105 Sheep Rock Rd
Danbury, NC 27016
Business Hours:
8AM – 6PM Monday – Friday
Office Hours:
9AM – 5PM Monday – Friday
Closed for lunch 1PM – 2PM