Welcome to Echo Hub Email from Amazon

RiverStreet Networks purchased your Echo Hub device as a gift. Below is the “Let’s Get Started” email sent upon purchase from Amazon. All future communication will be sent directly to you upon device registration.

1. Have your Wi-Fi and Amazon passwords handy

During setup, you will connect to the internet and sign into your Amazon account. Make sure you also have your login information for any supported music streaming service providers you want to listen to or control with your Echo Hub device.

2. Mount and plug in your Echo Hub device

Mounting instructions are included inside your Echo Hub box. Plug your Echo Hub into an outlet. In about a minute, the display will turn on and Alexa will greet you.

3. Complete the setup

Follow the on-screen setup instructions. During setup, you’ll connect to Wi-Fi so you can access Amazon services.

4. Just ask Alexa

Once setup is complete, say “Alexa” to wake your Echo Hub device, then ask for music, news, weather, and more. You’ll know Alexa is ready when the blue bar appears at the bottom of the screen.

Check out our Alexa guide for the latest updates. You can also ask, “Alexa, what can you do?”

5. Access settings and shortcuts

Swipe down from the top of your Echo Hub screen to access Settings.

Download or update the Alexa app on your smartphone to get more out of your Echo device. Click here to learn how to change the language setting on your Echo device to Spanish, or here to learn how to change the voice of Alexa.

Designed to protect your privacy

Alexa and Echo devices are designed to protect your privacy. Echo devices are built with multiple layers of privacy protection and controls, including a microphone off button that disconnects the microphones. To learn more about how Amazon and Alexa protect your privacy, visit the Alexa Privacy Hub or ask, “Alexa, how do I review my privacy settings?” to get started.

By using your Echo device you agree to the Alexa Terms of Use and all the terms found here. View our Privacy Notice here by selecting your country and clicking on “Privacy.”