Report issues anytime, day or night, by submitting a ticket through your online account or give us a call.
Our service department reviews reports Monday through Friday 8 a.m. to 5 p.m. Weekend reports are reviewed on Monday mornings.
Support
- Report an Issue
- 800 Service
- 900 Service
- 811 Call Before you Dig
- 911 and E911 Service Limitations
- Bits vs Bytes
- CSS Feature List
- E911 Waiver
- Battery Backup Notice
- FLEXi-Fi Terms and Conditions
- International Calling
- International Calling Rates
- myRiverStreet App (Home)
- Opt-Out Notice
- RiverStreet SmartBiz App
- Speed Test
- Telephone Safety
- Telephone Solicitation Calls
- Terms of Payment
- Telecommunications Relay Service (TRS)
- Understanding Your Bill
- US Area Codes and Time Zones
- Voicemail Instructions